CITIZEN'S CHARTER
| PROCESSING OF DISBURSEMENT VOUCHERS/PAYROLLS UNDER GENERAL FUND (GF) | |||
|---|---|---|---|
| STEPS | ACTION TAKEN | TIME FRAME | PERSON/S AUTHORIZED TO ACT |
| 1. Submit Disbursement Vouchers/Payrolls and other supporting documents | I. Receives/records Disbursement Vouchers/Payrolls and other supporting documents; reviews attached checklist to ensure completeness per transaction and encodes the same. | 3–5 mins | Sherilyn de Leon |
| II. Reconciles remittances against payroll deductions of each office (GSIS, HDMF, BIR, PhilHealth, Banks). | 5–15 mins | Kristine Joy T. Piñero Sebastian G. Villaflores, Jr. Realiza A. Octavo Normely V. Mulingbayan Paula Erika A. Pablo | |
III. Performs pre-audit of vouchers/payrolls covering:
|
30–40 mins 15–20 mins 5–10 mins 15–20 mins 3–5 mins 20–30 mins 10–15 mins 2–4 mins 5–10 mins | Bernabe D. Tadeja Jovita T. Tadeja Norma F. Salgado Romulo V. Fajardo Andy B. Rinangyan Princess Jilian Bautista Girlie Praise Crisostomo James Carlo P. Ibabao Kezia Lynne B. Panaligan Imelda P. Mabagos | |
| IV. Records Obligation Request (OR) | 5 mins | Mary Ann P. De Veyra Leorica Artiza | |
| V. Prepares Journal Entry Voucher (JEV) | 5 mins | Edralin M. Oracion | |
VI. Checks, analyzes, encodes, and posts JEV to registry:
|
5 mins 3 mins 5 mins | Irenee D. Perez Merry Vic Rubion Angelica M. Maligalig | |
| VII. Performs Card Indexing of Vouchers/Payrolls | 3 mins | Paula Erika A. Pablo Dianne Daprosa Abegail Bernardo | |
| VIII. Performs verification if claimant has an outstanding cash advance | 3 mins | Kristine Joy T. Piñero | |
| IX. Reviews and approves JEV if all entries are proper. Signs vouchers/payrolls if allotment is obligated and documents are complete. | 3 mins 3–5 mins | Crisostomo C. Paras, Jr. Oscar O. Gallego, Jr. | |
| X. Releases approved vouchers/payrolls in the record book and forwards to the Provincial Treasurer’s Office (PTO) | 3 mins | Lilybeth B. Lasac Elvira R. Agpalo Leorica Artiza | |
| PROCESSING OF DISBURSEMENT VOUCHERS/PAYROLLS UNDER SPECIAL EDUCATION FUND | |||
|---|---|---|---|
| STEPS | ACTION TAKEN | TIME FRAME | PERSON/S AUTHORIZED TO ACT |
| 1. Submit Disbursement Vouchers/Payrolls and other supporting documents | I. Receives Disbursement Vouchers/Payrolls, reviews attached Checklist if all supporting documents per transaction are complete and encodes the same. | 3–5 mins | Mavelyn B. Guna |
III. Performs Pre-audit of Vouchers/Payrolls
|
20.-30 mins
10-15 mins
2-4 mins
5-10 mins 20.-30 mins 10-15 mins 2-4 mins 5-10 mins |
Imelda P. Mabagos |
|
| III. Records Obligation Request (OR) | 5mins | Dhel Ann L. Casapao | |
| IV. Prepares Journal Entry Voucher (JEV) | 5 mins. | Dhel Ann L. Casapao | |
| V. Performs Card Indexing of Vouchers/Payrolls | 3 mins. | Elvira R. Agpalo Abegail Bernardo | |
| VI. Reviews and Approves JEV if all entries made are proper.
Signs Vouchers/Payrolls if allotment is obligated and Supporting documents are complete. |
3 mins | Crisostomo C. Paras, Jr. **Oscar O. Gallego, Jr. | |
| VII. Releases Approved Voucher/Payrolls in the record book and online tracking system and have it received by the process server of the Provincial Treasurer’s Office (PTO) | 3 mins | PLilybeth B. Lasac/Renzo T. Adrias/Chuchie T. Pacheco | |
| PROCESSING OF DISBURSEMENT VOUCHERS/PAYROLLS UNDER TRUST FUND (TF) | |||
|---|---|---|---|
| STEPS | ACTION TAKEN | TIME FRAME | PERSON/S AUTHORIZED TO ACT |
| 1. Submit Disbursement Vouchers/Payrolls and other supporting documents | I. Receives Disbursement Vouchers/Payrolls, reviews attached checklist if all supporting documents per transaction are complete and encodes same. | 3–5 mins | Mavelyn B. Guna |
III. Performs Pre-audit of Vouchers/Payrolls
|
15-20 mins 5-10 mins 5-20 mins 3-5 mins 20.-30 mins 10-15 mins 2-4 mins 5-10 mins | Imelda P. Mabagos | |
| III. Controls transactions as to availability of funds | 3 mins | Dhel Ann L. Casapao | |
| IV. Performs Card Indexing of Vouchers/Payrolls | 3 mins. | Elvira R. Agpalo Abegail Bernardo | |
| V. Signs Vouchers/Payrolls if allotment is obligated and supporting documents are complete. | 2 mins. | Crisostomo C. Paras, Jr. **Oscar O. Gallego, Jr. | |
| VI. Releases Approved Voucher/Payrolls in the record book and have it received by the process server of the Provincial Treasurer’s Office (PTO) | 3 mins | Lilybeth B. Lasac/Renzo T. Adrias/Chuchie T. Pacheco | |
| VAT CERTIFICATE (BIR FORM 2307) | |||
|---|---|---|---|
| STEPS | ACTION TAKEN | TIME FRAME | PERSON/S AUTHORIZED TO ACT |
| 1. Upon request from supplier | -Prepares VAT Certificate | 5 mins | Sebastian G. Villaflores, Jr. |
| 2. Upon submission to Provincial Accountant | -Prepares VAT Certificate | 3 mins | Crisostomo C. Paras, Jr. |
| CLEARANCE CERTIFICATE (Retirement / Resignation / Vacation & Sick Leave / Travel Abroad) | |||
|---|---|---|---|
| STEPS | ACTION TAKEN | TIME FRAME | PERSON/S AUTHORIZED TO ACT |
| 1. Upon arrival of the client, submit receipt from PTO for Clearance Certificate | – Prepares Clearance Certificate – Forwards the prepared clearance for signature of the officers concerned * Loans * Cash Advances/Disallowances * Other Receivables |
5 mins 3 mins 3 mins 3 mins |
Realiza A. Octavo Realiza A. Octavo Elaine L. Insigne Elaine L. Insigne |
| 2. Upon submission to Provincial Accountant | – Approves Clearance Certificate | 2 mins | Crisostomo C. Paras, Jr. |
| CERTIFICATE OF NET TAKE HOME PAY | |||
|---|---|---|---|
| STEPS | ACTION TAKEN | TIME FRAME | PERSON/S AUTHORIZED TO ACT |
| 1. Upon arrival of the client submit receipt from PTO for certificate of Net Take Home Pay | – Prepares Certificate of Net Take Home Pay – Reviews Certificate of Net Take Home Pay |
3 mins 2 mins | Ma. Madonna M. Flores Carla Azalea S. Abanilla |
| 2. Upon submission to Provincial Accountant | – Approves Certificate of Net Take Home pay | 3 mins | Crisostomo C. Paras, Jr. |
| SECURING MEMBER’S IDENTIFICATION (mid) No. HDMF | |||
|---|---|---|---|
| STEPS | ACTION TAKEN | TIME FRAME | PERSON/S AUTHORIZED TO ACT |
| 1. Upon arrival of the client, fill up MDF | – Enroll to Home Development Mutual Fund (HDMF) | 3-5 mins | Normely V. Mulingbayan |
| 2. On the 3rd day, after enrolling the MDF | – Follows up the MID No. to HDMF | 3-5 mins | Normely V. Mulingbayan |
| ENROLLING MEMBERS DATA RECORD – PHILHEALTH | |||
|---|---|---|---|
| STEPS | ACTION TAKEN | TIME FRAME | PERSON/S AUTHORIZED TO ACT |
| 1. Upon arrival of the client, submit MDR | – Receives MDR and enroll to the list of Philhealth Members | 5-10 mins | Normely V. Mulingbayan |
| SECURING MEMBER’S IDENTIFICATION (mid) No. HDMF | |||
|---|---|---|---|
| STEPS | ACTION TAKEN | TIME FRAME | PERSON/S AUTHORIZED TO ACT |
| 1. Upon arrival of the client submit vouchers with checks | – Receives, checks and records incoming vouchers w/checks and prepares the Accountant’s Advice | 5 mins | Abegail Bernardo |
| 2. Upon submission to Provincial Accountant | – Checks, reviews and signs, / approves Accountant’s Advice | 3 mins | Crisostomo C. Paras, Jr. |
| 3. After the Accountant’s Advice has been signed by the Provincial Accountant | – Returns vouchers w/check to Provincial Treasurer’s office (PTO) | 3 mins | Abegail Bernardo |
| 4. Delivers the approved accountant’s advice to the bank | – Drives vehicle and delivers the copy of list of checks with accountant’s advice to the bank | 5 mins | Mayolito B. Oberas/John Paul Y. Gomez |
| INSPECTION & ACCEPTANCE REPORT | |||
|---|---|---|---|
| STEPS | ACTION TAKEN | TIME FRAME | PERSON/S AUTHORIZED TO ACT |
| 1. Upon arrival of the client, submit request for inspection | -Receives request for inspection and designates authorized inspectors. | 3 mins | Crisostomo C. Paras, Jr. |
| 2. After designating authorized inspectors | -Inspects supplies and materials delivered/services rendered | 5-10 mins | Romulo V. Fajardo Bernabe Tadeja Girlie Praise Crisostomo Princess Jilian A. Bautista |
| 3. Upon submission to Provincial Accountant | -Signs Acceptance & Inpection report if in accordance with the required quantity, quality & specifications | 3 mins | Crisostomo C. Paras, Jr. |
| SAN JOSE SUB-OFFICE INSPECTION & ACCEPTANCE REPORT | |||
|---|---|---|---|
| STEPS | ACTION TAKEN | TIME FRAME | PERSON/S AUTHORIZED TO ACT |
| 1. Upon arrival of the client, submit request for inspection | – Receives request for inspection and acted upon request for inspection and disposal of waste material. | 5 mins | Christopher V. Perez |
| WASTE MATERIALS REPORT | |||
|---|---|---|---|
| STEPS | ACTION TAKEN | TIME FRAME | PERSON/S AUTHORIZED TO ACT |
| 1. Upon arrival of the client submit request for inspection of items subject for disposal | – Receives request and designates authorized inspectors | 3-5 mins | Crisostomo C. Paras, Jr. |
| 2. After designating authorized inspectors | – Inspects items subject for disposal | 3-5 mins | Romulo V. Fajardo Bernabe L. Tadeja |
| 3. Upon submission to Provincial Accountant | – Signs Waste Material Report as witness to waste material disposal. | 3 mins | Crisostomo C. Paras, Jr. |

